Privacy Policy

We take your privacy seriously, and this privacy statement explains how we (collectively, "we" or "STARRYGO") collect, use, share, and process your information.

Collection and Use of Personal Data

Personal data refers to information that can be used to directly or indirectly identify you. It also includes anonymous data linked to information that can be used to identify you directly or indirectly. Personal data does not include data that has been anonymized or aggregated irreversibly so that we can no longer identify you, whether combined with other information or otherwise.

Promoting Security and Protection

We follow the principles of legality, legitimacy, and transparency. We use and process minimal data for a limited purpose and take technical and managerial steps to protect data security. We use personal data to help verify accounts and user activity, and to promote security, such as monitoring fraud and investigating suspicious or potentially illegal activities or violations of our terms or policies. This processing is based on our legitimate interests in helping ensure the security of our products and services.

Below is a description of the types of personal data we may collect and how we use it:

What Personal Data We Collect

1. Data You Provide:

We collect personal data you provide when using our products and services or interacting with us in other ways, such as when you create an account, communicate with us, participate in online surveys, use our online help or chat tools. If you make a purchase, we collect personal data related to the purchase. This data includes your payment details, such as your credit or debit card number and other card information, as well as account and authentication information, and billing, shipping, and contact information.

2. Data Related to the Use of Our Services and Products:

When you visit our site, we may collect information about the type of device you use, a unique identifier for your device, your device’s IP address, operating system, internet browser type, usage information, diagnostic data, and information about your installation or location of the computer, phone, or other device accessing our products or services. When available, our services may use GPS, your IP address, and other technologies to determine the approximate location of a device so we can improve our products and services.

How We Use Your Personal Data

Generally, we use personal data to provide, improve, and develop our products and services, to communicate with you, to offer you targeted advertising and services, and to protect ourselves and our customers.

1. To Provide, Improve, and Develop Our Products and Services:

We use personal data to help us provide, improve, and develop our products, services, and advertisements. This includes using personal data for purposes such as data analysis, research, and auditing. This processing is based on our legitimate interests in providing you with products and services and ensuring business continuity. If you participate in a contest or other promotion, we may use the personal data you provide to manage those programs. Some of these activities have additional rules that may include more details about how we use personal data, so we recommend you read these rules carefully before participating.

2. To Communicate With You:

Subject to your prior explicit consent, we may use personal data to send you marketing communications related to our products and services, to communicate with you about your account or transactions, and to inform you about our policies and terms. If you no longer wish to receive marketing emails, please contact us to unsubscribe. We may also use your data to process and respond to your inquiries when you contact us. With your prior explicit consent, we may share your personal data with third-party partners who may send you marketing information about their products and services. With your prior explicit consent, we may use your personal data to personalize your experience with our products and services, and websites or apps of third parties, and to determine the effectiveness of our promotional campaigns.

Note: For the uses of data above that require your explicit prior consent, please note that you can contact us to withdraw your consent.

Definition of "Cookies"

Cookies are small pieces of text used to store information in your web browser. Cookies are widely used to store and receive identifiers and other information on computers, phones, and other devices. We also use other technologies for similar purposes, including data we store in your web browser or device, identifiers associated with your device, and other software. In this cookie statement, we refer to all these technologies as "cookies."

Use of Cookies